Returns or exchanges must be requested through direct contact with Erica Waddell Clothing within 14 calendar days of receipt of order. Exchanges depend upon availability. Buyers are responsible for shipping costs to return item and must provide tracking data to Erica Waddell Clothing. If the item is not returned in its original condition, the buyer is responsible for any loss in value. Refunds or exchanges will be processed once item is received. Exchanges cannot be expedited.